Privacy & Security Policy

At CliqnShop, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-commerce website and related services.

Information We Collect

When you use our website, we may collect personal information such as your name, email address, shipping address, billing address, and payment information. This information is necessary to process your orders and provide you with a seamless shopping experience.

Usage Information

We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. By using this data, we can better serve you by customizing our services and making improvements to our website.

How We Use Your Information

Order Processing: We use your personal information to process your orders, fulfill your requests, and provide customer support. Improving Our Services: We may use usage information to analyze trends, track user activity, and improve the functionality and performance of our website.
Communication: We may use your contact information to communicate with you about your orders, updates to our services, promotional offers, and other relevant information.

Data Security

We take the security of your personal information seriously and employ industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. All payment transactions are encrypted using secure socket layer technology (SSL) and processed through trusted payment gateways to ensure the highest level of security.

Cross-Border Data Transfers

We take the security of your personal information seriously and employ industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. All payment transactions are encrypted using secure socket layer technology (SSL) and processed through trusted payment gateways to ensure the highest level of security.

Third-Party Services

We may use third-party service providers to assist us in operating our website, processing payments, and delivering products to you. These service providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Collection of Personal Data

We may collect personally identifiable information such as your name, shipping address, email address, telephone number, age, gender, hometown, and interests when you voluntarily provide it to us during registration or when participating in activities such as online chat, message boards, newsletters, or promotional emails. You have the choice to refrain from providing certain personal information, but this may limit your access to certain features of our website or service

Derivative Data

When you access our website, our servers may automatically collect information such as your IP address, browser type, operating system, access times, and pages visited before and after accessing our site.

Facebook Permissions

By default, our site may access basic Facebook account information if you choose to connect your Facebook account. Your name, email address, gender, birthday, present city, and profile image URL might be included in this. We may also request access to additional Facebook permissions, such as friends, check-ins, and likes, which you can choose to grant or deny.

Data from Social Networks

If you connect your account to social networking sites such as Facebook, Twitter, or Instagram, we may collect information such as your social network username, location, birth date, email address, profile picture, and public data for contacts.

Mobile Device Data

When accessing our website from a mobile device, we may collect device information such as your mobile device ID, model, manufacturer, and location.

Third-Party Data

We may receive information from third parties if you connect your account to third-party services and permit us to access this information.

Data from Contests, Giveaways and Surveys

We may collect personal information provided by you when participating in contests, giveaways, or surveys.

USE OF YOUR INFORMATION

Our ability to give you a seamless, effective, and personalized experience depends on having the correct information about you. In particular, we could utilize the data we obtain from the site or app to:
Your information may be used to manage and facilitate participation in sweepstakes, promotions, and contests hosted on our platform.
In compliance with legal obligations, we may assist law enforcement agencies and respond to subpoenas when required.
We gather anonymous statistical data to analyze trends and patterns internally or with third parties, aiding in improving our services.
Your information is essential for creating and managing your account, ensuring personalized and secure access to our platform.
We may use your information to deliver targeted advertising, coupons, newsletters, and promotional content tailored to your preferences and interests.
Your email address is utilized to communicate with you regarding your account, orders, updates to the platform, and other relevant information.
We facilitate user-to-user communications to enhance interaction and engagement within our community.
Your information is necessary for fulfilling and managing purchases, orders, payments, and other transactions on our website.
We generate a personalized profile based on your preferences and behavior to enhance future visits and tailor recommendations.
We monitor and analyze usage and trends to enhance the efficiency and operation of our website, ensuring a seamless user experience.
We notify you of updates to the website, as well as offer new products, services, mobile applications, and recommendations.
Your information may be used for various other legitimate business activities as needed. We employ measures to prevent fraudulent transactions, monitor theft, and protect against criminal activity.
Your information is utilized for processing payments, issuing refunds, and resolving disputes related to transactions.
We may request feedback from you and use your information to troubleshoot problems and enhance our services.
Your information enables us to promptly respond to product and customer service requests, ensuring customer satisfaction.
We may send newsletters and solicit support for our website, keeping you informed about updates and seeking your assistance when needed.

Tracking Technology

Cookies, Web Beacons, and Tracking Pixels: We may utilize cookies, web beacons, and tracking pixels to customize and improve your browsing experience on our website and mobile application. These technologies help us understand user behavior, preferences, and interactions with our platform. It's important to note that your personal information is not collected through these tracking technologies upon accessing our site or mobile app.

Cookie Policy

For detailed information on how we use cookies, please refer to our Cookie Policy, which is an integral part of our Privacy Policy. By using our website or mobile application, you agree to abide by our Cookie Policy.

Internet-Based Advertising

We may employ third-party software for serving ads, email marketing campaigns, and managing other interactive marketing endeavors. These third-party tools may utilize cookies or similar tracking technology to optimize your online experience with CliqnShop. If you wish to opt out of interest-based ads, you can visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool for more information.

Website and Email Analytics

In partnership with selected third-party vendors, such as Adobe Analytics, Google Analytics, and others, we implement tracking technologies and remarketing services. These technologies, including first-party and third-party cookies, help us analyze user behavior, content popularity, and overall online activity. By accessing our website or mobile application, you consent to the collection and usage of your information by these third-party vendors. We encourage you to review their privacy policies and directly contact them for any inquiries. While we do not transfer personal information to these vendors, you can opt out of tracking technologies by visiting the respective third-party vendors or using the Network Advertising Initiative Opt-Out Tool or the Digital Advertising Alliance Opt-Out Tool.

Important Note

Please be aware that certain actions, such as getting a new computer, installing or upgrading browsers, or clearing browser cookies, may affect your opt-out preferences. Therefore, it's essential to regularly review and adjust your settings to maintain your privacy preferences.

Third-Party Website

The CliqnShop website and mobile application may include links to third-party websites, applications, advertisements, and external services that are not directly affiliated with CliqnShop. These third-party websites operate independently and have their own privacy policies and practices.
When you navigate to a third-party website through our platform, any information you provide to these third parties is not covered by CliqnShop's Privacy Policy.
We cannot guarantee the safety and privacy of your information on these external websites. It is important to understand the privacy policies and practices of the third-party responsible for the website before providing any personal information.

Policy for Children

CliqnShop may collect personal information from users during the course of their interactions with our website. However, we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to promptly delete such information from our records.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems, including our mobile applications, offer a Do-Not-Track (DNT) feature or setting. This feature allows users to signal their preference not to have data about their online browsing activities monitored and collected by websites and online services.
As of now, no uniform technology standard for recognizing and implementing DNT signals has been finalized. Therefore, CliqnShop does not currently respond to DNT browser signals or any other mechanism that automatically communicates a user's choice not to be tracked online
If you choose to activate the DNT feature on your web browser or mobile operating system, CliqnShop will honor your preference by responding to such DNT browser signals. This means that we will refrain from collecting data about your online browsing activities to the extent technically feasible and under applicable laws and regulations.
CliqnShop is committed to providing users with control over their privacy preferences and transparency about our data collection practices. Users can manage their DNT settings in their web browser or mobile operating system preferences. Additionally, we encourage users to review our Privacy Policy for updates and information about our privacy practices.

Emails and Communication

CliqnShop values the privacy preferences of its users and is committed to providing transparency and control over communications. This section outlines our approach to managing emails and other communication channels.
You can choose to stop receiving emails, letters, and other communications from CliqnShop in a few different ways:
Keeping track of your preferences when you create an account on the website [or our mobile application]
Update your choices by logging into your account settings.
In addition to communications from CliqnShop, you may also receive correspondence, emails, or other communications from third parties. If you wish to opt-out of such communications, you are responsible for contacting the third party directly to manage your preferences.

Changes to This Privacy Policy

We reserve the right to make changes to this privacy statement at any time. Any modifications will take effect right away after we update the policy on our website. It is recommended that you routinely check this privacy policy for any revisions. By using the CliqnShop website, you agree to the collection and use of your information as outlined in this Privacy Policy. Please write to us at [email protected] with any queries or worries you may have regarding our privacy policies.

Contact Us

Thank you for your interest in CliqnShop! We are available to help you with any queries, issues, or suggestions you may have. Please feel free to reach out to us through email [email protected]