Terms and Conditions

Welcome to CliqnShop.com

• These Terms and Conditions ("Terms") govern your use of the CliqnShop.com website (the "Site") and any services, features, content, or applications offered by CliqnShop.com (collectively, the "Services").
• By accessing or using the Site or Services, you agree to be bound by these Terms.
• These terms apply to all users including browsers, customers, merchants, vendors, and contributors of content.
• If you do not agree to these Terms, please do not use the Site or Services.

Account Responsibility

• You are responsible for managing access to your account and safeguarding your password.
• Any action taken through your account is your responsibility.
• Bulk resale from CliqnShop.com requires prior approval.
• Liabilities arising from resale are not the responsibility of CliqnShop.com or its partners.

Product Description Accuracy

• We strive to describe products accurately but occasional errors may occur.
• Product availability, pricing, and specifications may change without notice.
• You are responsible for verifying product details before purchasing.
• We are not liable for any direct or indirect damage resulting from reliance on the website content.

Cancellation Window

• Due to complex cross-border logistics, orders cannot be canceled once processed.
• Please review your order before placing it.
• Contact us at [email protected] for assistance.

Shipping

• We prioritize timely and secure delivery through our global hubs.

Shipping Restrictions

• Some items may be restricted due to legal or logistical issues.
• Any applicable restrictions will be shown during checkout.

Delivery Address

• Customers must provide accurate shipping information.
• We are not responsible for delivery issues caused by incorrect addresses.

Order Tracking and Support

• Tracking numbers are emailed after shipment.
• Contact [email protected] or [email protected] for help.

Shipping Policy Updates

• Shipping terms may change without notice.
• By purchasing, you agree to the current policy.

Import Duties and Fees

• Import duties are included for India, UAE, and KSA.
• Other countries may require customers to pay duties before delivery.
• Changes in regulations or classifications may result in fee differences.

KYC Requirements

• Some orders require KYC verification at checkout.
• India: Aadhar Card or Passport
• Middle East: National ID or Passport
• We use your documents only for verification and store them securely.

Warranty Policy

• Warranty periods depend on the manufacturer.
• Claims must be made within 7 days with proof of purchase.
• Excludes damages from misuse, accidents, or unauthorized changes.
• We handle pick-up and return if the issue qualifies.

Returns and Refunds

• All items are new and shipped with tracking.
• If an item arrives damaged, contact [email protected].
• Non-returnable: opened items, underwear, food, cosmetics, and missing serial numbers.
• We may request a photo/video to verify the issue.
• Refunds processed within 14 days after warehouse confirmation.
• Refunds may take 7–14 business days to reflect in your account.
• Incorrect products sent back are not eligible for a refund.

Governing Law

• Shipments are subject to the governing law of the origin country.
• Invoices may be issued by group subsidiaries based on source country.

Copyright and Trademarks

• Products are listed with authorization from brands or sellers.
• Images and content belong to respective brands.
• Contact [email protected] to request removals.
• Do not copy, reverse engineer, or display content without permission.
• Violations may result in license termination.

Prohibited Uses

• Do not use the site for illegal or malicious purposes.
• Sending viruses, worms, or disruptive code is strictly prohibited.

Termination

• Either party may terminate the agreement at any time.
• Users must stop using the platform and delete any copied content.
• Obligations from previous purchases remain enforceable.
• The site is provided "as-is" without warranties.
• CliqnShop.com is not liable for any direct or indirect damages.