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Clinshop
Clinshop

Terms and Conditions

Welcome to CliqnShop.com

  • These Terms and Conditions ("Terms") govern your use of the CliqnShop.com website (the "Site") and any services, features, content, or applications offered by CliqnShop.com (collectively, the "Services").
  • By accessing or using the Site or Services, you agree to be bound by these Terms.
  • These terms apply to all users including browsers, customers, merchants, vendors, and contributors of content.
  • If you do not agree to these Terms, please do not use the Site or Services.

Account Responsibility

  • You are responsible for managing access to your account and safeguarding your password.
  • Any action taken through your account is your responsibility.
  • Bulk resale from CliqnShop.com requires prior approval.
  • Liabilities arising from resale are not the responsibility of CliqnShop.com or its partners.

Product Description Accuracy

  • We strive to describe products accurately but occasional errors may occur.
  • Product availability, pricing, and specifications may change without notice.
  • You are responsible for verifying product details before purchasing.
  • We are not liable for any direct or indirect damage resulting from reliance on the website content.

Cancellation Window

  • Due to complex cross-border logistics, orders cannot be canceled once processed.
  • Please review your order before placing it.
  • Contact us at [email protected] for assistance.

Shipping

  • We prioritize timely and secure delivery through our global hubs.

Shipping Restrictions

  • Some items may be restricted due to legal or logistical issues.
  • Any applicable restrictions will be shown during checkout.

Delivery Address

  • Customers must provide accurate shipping information.
  • We are not responsible for delivery issues caused by incorrect addresses.

Order Tracking and Support

Shipping Policy Updates

  • Shipping terms may change without notice.
  • By purchasing, you agree to the current policy.

Import Duties and Fees

  • Import duties are included for India, UAE, and KSA.
  • Other countries may require customers to pay duties before delivery.
  • Changes in regulations or classifications may result in fee differences.

KYC Requirements

  • Some orders require KYC verification at checkout.
  • India: Aadhar Card or Passport
  • Middle East: National ID or Passport
  • We use your documents only for verification and store them securely.

Warranty Policy

  • Warranty periods depend on the manufacturer.
  • Claims must be made within 7 days with proof of purchase.
  • Excludes damages from misuse, accidents, or unauthorized changes.
  • We handle pick-up and return if the issue qualifies.

Returns and Refunds

  • All items are new and shipped with tracking.
  • If an item arrives damaged, contact [email protected].
  • Non-returnable: opened items, underwear, food, cosmetics, and missing serial numbers.
  • We may request a photo/video to verify the issue.
  • Refunds processed within 14 days after warehouse confirmation.
  • Refunds may take 7–14 business days to reflect in your account.
  • Incorrect products sent back are not eligible for a refund.

Governing Law

  • Shipments are subject to the governing law of the origin country.
  • Invoices may be issued by group subsidiaries based on source country.

Copyright and Trademarks

  • Products are listed with authorization from brands or sellers.
  • Images and content belong to respective brands.
  • Contact [email protected] to request removals.
  • Do not copy, reverse engineer, or display content without permission.
  • Violations may result in license termination.

Prohibited Uses

  • Do not use the site for illegal or malicious purposes.
  • Sending viruses, worms, or disruptive code is strictly prohibited.

Termination

  • Either party may terminate the agreement at any time.
  • Users must stop using the platform and delete any copied content.
  • Obligations from previous purchases remain enforceable.
  • The site is provided "as-is" without warranties.
  • CliqnShop.com is not liable for any direct or indirect damages.